Dana Energy seeking to demonstrate business excellence

To improve business excellence and superior engineering results, a group of management experts in Dana Energy’s Well Construction department has begun organizing the knowledge of engineers for future uses.

“It’s been 10 years now that we have been involved in drilling activities, and therefore it’s time for us to organize our drilling knowledge for future needs – an effort which could help manage risks, cut the costs and enhance business excellence,” said Dr. Hessam Nedaei, head of planning in the Well Construction business unit.

Business Excellence is often described as outstanding practices in managing the organization and achieving results, all based on a set of fundamental concepts or values. These practices have evolved into models for how a world class organization should operate.

“We are pretty sure that we will achieve our business excellence goals since we’ve been planning carefully in the past year,” Nedaei said. “Constant learning is a key to avoiding risks and high costs, and that’s why we’ve been concentrating on gathering and sorting our experience and knowledge to be used as our future assets,” he added.

His team uses an approach called bow tie to understand and communicate key risk control measures during the drilling operation. Bow tie diagrams provide a visual road map to more effective process safety. Bow tie Risk Management is key to addressing infrequent, yet high-risk events, within the quality management system – a standard which creates an overarching framework that strengthen the organization toward the way to achieve business excellence.

Nedaei said his team has considered the ISO 9001:2015 standard as a role model. The management system focuses on the key elements that sustain business excellence, including the five enablers or what the organization has to focus on to improve performance: leadership, people, strategy, partnerships & resources, and processes, products & services.


Hessam Nedaei

Head of Planning

Well Construction